On June 1st (this Saturday!) we will be switching over to an electronic medical record (EMR). The specific EMR that we chose is called Epic. This is the same software Children’s Hospital of Wisconsin started to use system wide in November. Our system and their system will be linked and will share information.
Please remember, anytime there is change, there are always some “growing pains” that come along with it. I like to say, it’s a little like having a baby…. There’s a lot of anticipation, and then when the baby comes, no matter how ready you are, there is still a pretty steep learning curve. Well, Epic is our baby right now and we’ve put a lot of time into getting ready for it, but there’s nothing like the real thing. So we ask that you try to be as understanding as possible if we are going a little slower and your visit is taking a little longer. It won’t be that way forever. In fact, prior to coming to Forest View, I worked at a hospital that went from paper charts to Epic, so I can tell you that it does get faster and ultimately better. Because that’s our real goal; to get better! So even though there are going to be a few downsides, here are the upsides to you as a patient in the end.
1.) Shared notes withing the Children’s System means whether you are in the ER, a specialist office, or our office, we can pull up the exact note, the exact medication, or the exact x-ray you had done. If you are outside of the system, we can print those things for you to take with you.
2.) There is an After Visit Summary (you may hear someone at the office mention an AVS) that will go out with you that will explain your diagnosis and medications.
3.) MyChart is a function that won’t be 100% when we start, as we are learning the rest of system, but down the road we see it as a great way to communicate with patients for scheduling, seeing labs, medication refills, and short notes to each other.
4.) Electronic prescribing means your prescription goes right to the pharmacy. This does not quite mean it will be instantaneous, though. Just like phoned in prescriptions, different pharmacies check their electronic prescriptions at different times.
5.) Other cool tools; like electronic growth charts, being able to see a graph of certain labs, immunizations linked directly to the Wisconsin Immunization Registry, and quick refills.
We’re excited to be taking this next leap forward in medicine along with the rest of Children’s system! Thank you all in advance for being patient and understanding!
~Paul Veldhouse, MD; Forest View Pediatrics